FAQ

Frequently asked questions

How many people will be on the course?


We have a maximum of 12 people per course. This means that our trainer's give every delegate the support and assistance they need, it also makes for a comfortable training environment. With COVID-19 we are not training more than 8 people per course. This is so we can guarantee we adhere to social distancing and operate in a safe enviornment.




How are you ensuring training is safe with COVID-19?


Where possible trainer's will have lateral flow testing at least 1 day before your scheduled course. In addition to this:

1. Delegates have temperature checked on arrival (each day) and are required to sanitise hands regularly.

2. Delegates keep a 2-meter distance between each other and staff.

3. Any practical tasks will be done on mannikin, or if has to be demonstrated on a person, delegates will have to wear level 2 PPE.

4. All courses cover the correct application and removal of PPE.




What should I wear to my first aid course?


We recommend you wear something comfortable (no skirts or dresses). Some of our courses require you to demonstrate floor based exercises.




What do I need to attend a first aid course?


Some of the course requires an amount of physical demonstration so you need to be physically fit, you also need to hold a level 3 English Language.




Do your courses comply with UK Resuscitation Council guidance?


Yes, all of our courses have been written according to the latest UK Resuscitation Council Guidelines (2020) and you will recieve updates of any changes.




I am unable to kneel on the floor, can I still attend?


Yes, of course we can adapt the practical elements for you. Although if you are doing a regulated course the HSE require that we observce you undertaking full CPR on the floor. Otherwise, we are only able to issue a modified certificate excluding the practical elements.




Are your trainer's DBS checked?


Yes, all of our trainers are DBS checked and certificates are verifed on a regular basis.




Do your courses meet the First Aid at Work requirements?


Our scheduled Emergency First Aid at Work (EFAW) 1 day courses are accredited and regulated practical courses that meet the First Aider requirements of all workplaces and less than 50 employees with medium risk and for larger and high risk businesses to support other First Aiders.




I can't find the question I'm looking for?


If you have a question which you can't find on this page, please visit our contact page and send us a email with your question.